The process
How it works
01
Pick your piece
Choose your apparel, size and colour, or start from a design in the shop.
02
Send your design
Upload your artwork, choose embroidery size and placement, and add your notes.
03
I confirm your order
I review your request and contact you with confirmation, timing and payment details.
04
Stitched & ready
Your piece is embroidered, then picked up in London, Ontario or delivered locally.
The fine print
Policies
Payment
Payment is accepted by e-transfer or cash. Cash orders require a $15 deposit before work begins; e-transfer orders are paid in full at confirmation.
Pickup & local delivery
Pickup in London, Ontario, or local delivery within the London area. No shipping is offered at this time.
Timing
Please allow at least 7 days advance notice for every order. Turnaround starts once your order is confirmed and payment or deposit is received.
Rush orders
Need something sooner than 7 days? Message me on Instagram first. Rush orders are accepted only when my schedule allows and may include a rush fee.
Final sale & changes
All custom orders are final sale. Changes can be requested within 24 hours of placing your order request — after that, your order moves into production as submitted.
Embroidery sizing
4x4-inch embroidery adds $5 to the apparel price. 5x7-inch embroidery adds $10 and is the maximum size available. Pants and shorts are 4x4 only. Zip styles (quarter zip, quarter zip hoodie, full zip hoodie) are 4x4 on the front, with 5x7 available on the back only.
Design complexity
Listed prices cover standard designs. Highly detailed, large or complex artwork may cost a little more — if so, I’ll let you know the final price when I confirm your order on Instagram before any work begins or payment is taken.