The process
How it works
01
Pick your piece
Choose your apparel, size and colour, or start from a design in the shop.
02
Send your design
Upload your artwork, choose embroidery size and placement, and add your notes.
03
I confirm your order
I review your request and contact you with confirmation, timing and payment details.
04
Stitched & ready
Your piece is embroidered, then picked up in London, Ontario or delivered locally.
The fine print
Policies
Payment
Payment is accepted by e-transfer or cash. Cash orders require a $15 deposit before work begins; e-transfer orders are paid in full at confirmation.
Pickup & local delivery
Pickup in London, Ontario, or local delivery within the London area. No shipping is offered at this time.
Timing
Please allow at least 7 days advance notice for every order. Turnaround starts once your order is confirmed and payment or deposit is received.
Rush orders
Need something sooner than 7 days? Message me on Instagram first. Rush orders are accepted only when my schedule allows and may include a rush fee.
Final sale & changes
All custom orders are final sale. Changes can be requested within 24 hours of placing your order request — after that, your order moves into production as submitted.
Embroidery sizing
4x4 inches is the standard size and is included in the listed price. 5x7 inches is a $5 upgrade and is the maximum size available.
Design complexity
Listed prices cover standard designs. Highly detailed, large or complex artwork may cost a little more — if so, I’ll let you know the final price when I confirm your order on Instagram before any work begins or payment is taken.